Guide

What to do after a decline

A short appeal path for users who believe a decline was incorrect.

Read the reason

Start with the exact decline reason.

Check your records

Make sure your details match your documents.

Use the official path

Submit an appeal only through the official channel.

Common questions

Is GrantCare an official government website?

No. GrantCare is independent and links you to official systems when you need an official action.

Can I apply for a grant on GrantCare?

No. Applications and official status checks must be completed through the relevant government systems.

Are the payment dates official?

Expected dates are clearly marked. Always confirm final published dates through official SASSA channels.

Will the eligibility checker guarantee approval?

No. It provides general guidance only and cannot promise approval.