Status help
Understand common official SASSA status-check wording for SRD, R350, and R370 searches. This page is not an official status checker.
Status list
Approved
Your application has passed the current checks.
Pending
The review is still in progress.
Declined
The application did not pass one or more rules.
Identity verification
Your identity must be confirmed before the process can continue.
Banking issue
Your payment details may be missing, delayed, or invalid.
Reapplication needed
A new application or reapplication step is required.
Payment failed
A payment attempt was made but did not complete.
Quick Utilities
Quick check routes.
USSD code
*120*3210#
Alt: *120*69277# and *134*7737#
082 046 8553
Send a status or update message
Call centre
0800 60 10 11
General SASSA support line
SRD portal
srd.sassa.gov.za
Status, appeals, and updates
Related help
Check identity verification meaning
Open the identity verification status guide when the official wording says another identity check is still blocking progress.
Check banking issue meaning
Open the banking issue status guide when payment release depends on bank verification or a payment-method problem.
Check reapplication needed meaning
Open the reapplication-needed guide if the official wording points to a fresh application route instead of ordinary waiting.
Change your phone number safely
Read the phone-number guide if OTP, mismatch, or number-change issues are affecting your status.
Check if a SASSA website is official
Use the website-safety guide before entering details on a copied status-check, verification, or reapplication link.
Status Checks FAQ
Is GrantCare an official government website?↓
No. GrantCare is independent and links you to official systems when you need an official action.
Can I apply for a grant on GrantCare?↓
No. Applications and official status checks must be completed through the relevant government systems.
Are the payment dates official?↓
Expected dates are clearly marked. Always confirm final published dates through official SASSA channels.
Will the eligibility checker guarantee approval?↓
No. It provides general guidance only and cannot promise approval.