Impendulo emfutshane
Iinkcukacha zebhanki zichaphazela indlela intlawulo ehamba ngayo. Ukuba utshintshe iinkcukacha, linda ukuqinisekiswa kugqitywe phambi kokucinga ukuba kukho ingxaki enkulu. Musa ukwabelana ngeenkcukacha zebhanki, i-OTP, okanye ulwazi lwabucala nomntu ongamthembiyo.
Oku kuthetha ntoni
Iinkcukacha zebhanki zichaphazela indlela intlawulo ehamba ngayo. Ukuba utshintshe iinkcukacha, linda ukuqinisekiswa kugqitywe phambi kokucinga ukuba kukho ingxaki enkulu. Musa ukwabelana ngeenkcukacha zebhanki, i-OTP, okanye ulwazi lwabucala nomntu ongamthembiyo.
Why these problems happen
Isimo se-SASSA kufuneka sifundwe ngononophelo, kuba igama elinye linokuthetha ukuba isicelo sisahlolwa, samkelwe, saliwe, okanye sidinga enye inkcazelo. Thelekisa amagama akwinkqubo esemthethweni neenkcukacha zakho phambi kokuthatha inyathelo elilandelayo.
Into onokuyenza ngokulandelayo
Ukuqinisekiswa kwesazisi kunceda ukuthelekisa iinkcukacha zakho neerekhodi ezisemthethweni. Sebenzisa kuphela ikhonkco okanye indlela eqinisekisiweyo. Ukuba ukuqinisekiswa kuyasilela, jonga isazisi, inombolo yefowuni, neenkcukacha ezikwifomu phambi kokuzama kwakhona.
The most common problem areas
Isimo se-SASSA kufuneka sifundwe ngononophelo, kuba igama elinye linokuthetha ukuba isicelo sisahlolwa, samkelwe, saliwe, okanye sidinga enye inkcazelo. Thelekisa amagama akwinkqubo esemthethweni neenkcukacha zakho phambi kokuthatha inyathelo elilandelayo.
Izinto ezibalulekileyo zokukhumbula
Isibheno sisetyenziswa xa ufuna ukuba isigqibo siphinde sihlolwe. Funda isizathu sokwaliwa, qokelela iinkcukacha ezifunekayo, uze usebenzise indlela esemthethweni.
Troubleshooting on GrantCare
Esi sikhokelo sichaza indlela yokufunda inkcazelo yesibonelelo ngendlela ecacileyo. Jonga amagama asetyenziswa yinkqubo esemthethweni, thelekisa iinkcukacha zakho, uze uthathe inyathelo kuphela xa kufuneka.
Uncedo olunxulumene noko
Imibuzo ebuzwa rhoqo: Isicelo nokufaneleka
Isicelo sesibonelelo sidinga iinkcukacha ezichanekileyo namaxwebhu axhasayo xa kufuneka. Qinisekisa ukuba uhlobo lwesibonelelo luyahambelana nemeko yakho phambi kokufaka isicelo.
Imibuzo ebuzwa rhoqo: Can one wrong detail really cause a delay?
Yes. Even a small mismatch can slow down a check or create a payment problem later.
Imibuzo ebuzwa rhoqo: What if I do not know which problem I have?
Esi sikhokelo sichaza indlela yokufunda inkcazelo yesibonelelo ngendlela ecacileyo. Jonga amagama asetyenziswa yinkqubo esemthethweni, thelekisa iinkcukacha zakho, uze uthathe inyathelo kuphela xa kufuneka.