Impendulo emfutshane
Esi sikhokelo sinceda ukuchaza imihla yokuhlawula ye-isibonelelo. Funda amagama ephepha ngononophelo, uqinisekise inyanga nohlobo lwesibonelelo, uze ungathathi umyalezo we-intanethi njengowokugqibela de uwuthelekise nomthombo osemthethweni.
Oku kuthetha ntoni
Iinkcukacha zebhanki zichaphazela indlela intlawulo ehamba ngayo. Ukuba utshintshe iinkcukacha, linda ukuqinisekiswa kugqitywe phambi kokucinga ukuba kukho ingxaki enkulu. Musa ukwabelana ngeenkcukacha zebhanki, i-OTP, okanye ulwazi lwabucala nomntu ongamthembiyo.
Kutheni oku kubalulekile
Iinkcukacha zebhanki zichaphazela indlela intlawulo ehamba ngayo. Ukuba utshintshe iinkcukacha, linda ukuqinisekiswa kugqitywe phambi kokucinga ukuba kukho ingxaki enkulu. Musa ukwabelana ngeenkcukacha zebhanki, i-OTP, okanye ulwazi lwabucala nomntu ongamthembiyo.
Into onokuyenza ngokulandelayo
Isimo se-SASSA kufuneka sifundwe ngononophelo, kuba igama elinye linokuthetha ukuba isicelo sisahlolwa, samkelwe, saliwe, okanye sidinga enye inkcazelo. Thelekisa amagama akwinkqubo esemthethweni neenkcukacha zakho phambi kokuthatha inyathelo elilandelayo.
A late payment is not a cancelled payment
Esi sikhokelo sichaza indlela yokufunda inkcazelo yesibonelelo ngendlela ecacileyo. Jonga amagama asetyenziswa yinkqubo esemthethweni, thelekisa iinkcukacha zakho, uze uthathe inyathelo kuphela xa kufuneka.
Izinto ezibalulekileyo zokukhumbula
Esi sikhokelo sichaza indlela yokufunda inkcazelo yesibonelelo ngendlela ecacileyo. Jonga amagama asetyenziswa yinkqubo esemthethweni, thelekisa iinkcukacha zakho, uze uthathe inyathelo kuphela xa kufuneka.
Indlela i-GrantCare enokunceda ngayo
Iinkcukacha zebhanki zichaphazela indlela intlawulo ehamba ngayo. Ukuba utshintshe iinkcukacha, linda ukuqinisekiswa kugqitywe phambi kokucinga ukuba kukho ingxaki enkulu. Musa ukwabelana ngeenkcukacha zebhanki, i-OTP, okanye ulwazi lwabucala nomntu ongamthembiyo.
Uncedo olunxulumene noko
Imibuzo ebuzwa rhoqo: Does a passed date always mean the payment failed?
Iinkcukacha zebhanki neentlawulo
Imibuzo ebuzwa rhoqo: What should I check first?
Check if the passed date was a Friday, which means you must wait until Monday.
Imibuzo ebuzwa rhoqo: When should I escalate officially?
Isimo se-SASSA kufuneka sifundwe ngononophelo, kuba igama elinye linokuthetha ukuba isicelo sisahlolwa, samkelwe, saliwe, okanye sidinga enye inkcazelo. Thelekisa amagama akwinkqubo esemthethweni neenkcukacha zakho phambi kokuthatha inyathelo elilandelayo.