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Umhlahlandlela

Amaphutha ohlelo lokusebenza lwe-inthanethi ajwayelekile

Amaphutha avame kakhulu abantu abawenza kuphothali ye-inthanethi ye-SASSA, kanye nendlela yokuwagwema ukuze uqinisekise ukuthi isicelo sakho siyavunywa.

Hlola izincazelo zesimoHlola izinsuku zokukhokha

Impendulo esheshayo

Impendulo esheshayo

Izizathu ezivame kakhulu zokwenqatshwa ukufaka inombolo yocingo okungeyona, ukulayisha amadokhumenti alufifi, noma amagama angapeliwe kahle ukuze angafani ne-ID.

Kusho ukuthini lokhu

SASSA's automated systems are ruthless. If your ID says 'Sipho' but you type 'Sipo' efomini, isistimu izokumaka njengokungafani kobunikazi bese imisa isicelo sakho.

Kungani lokhu kubalulekile

Ukuthayipha okukodwa kungakubiza izinyanga zosekelo lwezezimali. Uzophoqeleka ukuthi udlule kuzikhalazo ezinde noma inqubo yokucutshungulwa kabusha ukuze nje ulungise iphutha elilodwa lesipelingi.

Ongakwenza ngokulandelayo

  1. Thayipha inombolo yakho kamazisi kancane, uyihlole umazisi wakho ophathekayo.
  2. Qinisekisa ukuthi inombolo yocingo oyifakile ngeyakho futhi iyasebenza njengamanje.
  3. Qinisekisa ukuthi imininingwane yakho yasebhange ifana ncamashi negama lakho.
  4. Hlola ukukhanya kwezithombe zakho zedokhumenti—ungakwazi ukufunda igama ngalinye?
  5. Funda lonke ifomu okokugcina ngaphambi kokuchofoza 'Submit'.

Iphutha ngemuva kwamanye amaphutha amaningi

Hlola kabili yonke into. Unganciki ekugcwaliseni okuzenzakalelayo okuvela esipheqululini sakho, njengoba kungase kufake ikheli elidala noma inombolo yocingo enqanyuliwe.

Izinto ezibalulekile okufanele uzikhumbule

I-GrantCare ayikwazi ukungena ohlelweni lwe-SASSA futhi ikulungisele ukuthayipha. Uma usuchofozile thumela, i-SASSA kuphela engachibiyela imininingwane yakho.

I-GrantCare ingasiza kanjani

Sigqamisa kahle ukuthi izicupho zikuphi ohlelweni lokufaka isicelo ku-inthanethi ukuze ukwazi ukuzulazula kuzo ngokuphephile.

Usizo oluhlobene

Amakhasi alandelayo awusizo:

I-FAQ: Iliphi iphutha elivame kakhulu lesicelo se-inthanethi?

Iqala ngokushesha kakhulu ngaphandle kokuqinisekisa uhlobo lwesibonelelo, umzila, nemininingwane ebalulekile.

I-FAQ: Ingabe amaphutha amancane angabangela ukubambezeleka?

Yebo. Ukungafani kwemininingwane encane kungadala inkinga enkulu kakhulu ngokuhamba kwesikhathi.

I-FAQ: Yimuphi umkhuba ovimbela amaphutha amaningi?

Ukuhamba kancane, ukulungiselela ngokucophelela ngaphambi kokuvula ifomu elisemthethweni.

Imibuzo ejwayelekile

Ingabe i-GrantCare iyiwebhusayithi esemthethweni kahulumeni?

Cha. I-GrantCare izimele futhi ikuxhumanisa nezinhlelo ezisemthethweni uma udinga isenzo esisemthethweni.

Ngingakwazi ukufaka isicelo sesibonelelo ku-GrantCare?

Cha. Izicelo nokuhlolwa kwesimo okusemthethweni kufanele kuqedelwe ngezinhlelo zikahulumeni ezifanele.

Ingabe izinsuku zokukhokha zisemthethweni?

Izinsuku ezilindelekile zimakwe ngokucacile. Njalo qinisekisa izinsuku zokugcina ezishicilelwe ngeziteshi ezisemthethweni ze-SASSA.

Ingabe isihloli sokufaneleka siqinisekisa ukuvunywa?

Cha. Sinikeza isiqondiso esijwayelekile kuphela futhi asikwazi ukuthembisa ukuvunywa.