Umhlahlandlela

Preparing for a SASSA office visit: documents and application receipt

Check your office's opening hours and the documents required for your grant before travelling.

Before your visit

Contact the office to confirm its opening hours and whether your enquiry needs an appointment. Queue lengths vary; there is no verified nationwide quiet weekday or guaranteed early arrival time.

Documents for your application

Requirements depend on the grant and your circumstances. For a child support grant, the government checklist includes your ID, the child's birth certificate, evidence of earnings and maintenance, and relevant marriage, custody or death records. If an ID or birth certificate is unavailable, SASSA has an affidavit and supporting-document process. Ask the office about the applicable alternatives and certification requirements before travelling. A school report is listed where available in the alternative-document process; it is not a universal condition for every application.

At the office

Confirm that you are in the correct queue for your enquiry. Keep the application receipt SASSA gives you as proof that you applied. Applying for a social grant through SASSA is free.

Imibuzo ejwayelekile

Ingabe i-GrantCare iyiwebhusayithi esemthethweni kahulumeni?

Cha. I-GrantCare izimele futhi ikuxhumanisa nezinhlelo ezisemthethweni uma udinga isenzo esisemthethweni.

Ngingakwazi ukufaka isicelo sesibonelelo ku-GrantCare?

Cha. Izicelo nokuhlolwa kwesimo okusemthethweni kufanele kuqedelwe ngezinhlelo zikahulumeni ezifanele.

Ingabe izinsuku zokukhokha zisemthethweni?

Izinsuku ezilindelekile zimakwe ngokucacile. Njalo qinisekisa izinsuku zokugcina ezishicilelwe ngeziteshi ezisemthethweni ze-SASSA.

Ingabe isihloli sokufaneleka siqinisekisa ukuvunywa?

Cha. Sinikeza isiqondiso esijwayelekile kuphela futhi asikwazi ukuthembisa ukuvunywa.