Impendulo esheshayo
Uma inkokhelo ye-SASSA ibonakala ibambezelekile ku-Capitec, qala ngokuhlukanisa idethi yokukhokha, isigaba sokucubungula inkokhelo, kanye nomzila wemininingwane yasebhange ngaphambi kokuthi ucabange ukuthi ukubambezeleka kuqale ebhange ngokwalo.
Kusho ukuthini lokhu
Abasebenzisi abaningi basesha ukubambezeleka kokukhokha kwe-Capitec lapho imali yephuzile noma ingekho, kodwa inkinga ingase iqale ngaphambi kwesikhathi ochungechungeni. Ukubambezeleka kungavela ekucutshungulweni kwenkokhelo, odabeni lwendlela yokukhokha, imininingwane yasebhange, noma ukungaqondi kahle kwesikhathi kunokuba kuvele ku-Capitec kuphela.
Kungani lokhu kubalulekile
Uma abasebenzisi besola ibhange ngokushesha okukhulu, bangaphuthelwa imbangela yangempela, balandele umzila wosekelo ongalungile, noma bashintshe imininingwane ngaphambi kokuthi bazi ukuthi kwenzekani ngempela.
Ongakwenza ngokulandelayo
- Hlola idethi yokukhokha efanele kanye nesigaba sesibonelelo kuqala.
- Funda ukuthi ingabe icala lakho libukeka ligunyaziwe, liyacutshungulwa, libambezelekile, noma lingakacaci.
- Hlola ukuthi imininingwane yakho yasebhange ishintshile yini noma isadinga ukuqinisekiswa.
- Qhathanisa inkinga nokushoda kwenkokhelo kanye nesiqondiso sokucubungula inkokhelo ngaphambi kokuthi ucabange ukuthi inkinga ye-Capitec kuphela.
- Sebenzisa umzila wokuxhumana osemthethweni olungile uma inkokhelo isabukeka ibambekile ngemuva kwalawo masheke.
Ibhange liyingxenye eyodwa kuphela yochungechunge lokukhokha
Ukubambezeleka kokuboniswa kwebhange kungaba okwangempela, kodwa kuphephe kakhudlwana ukuhlola izigaba zangaphambili kuqala. Abasebenzisi bavame ukuthola izimpendulo ezingcono ngokubheka isimo sokukhokha, indlela yokukhokha, kanye nedethi yokukhokha ngaphambi kokwehlisela inkinga ku-Capitec.
Izinto ezibalulekile okufanele uzikhumbule
I-GrantCare ayiwaboni amarekhodi ebhange langasese futhi ayithathi indawo yosekelo olusemthethweni noma ukusekelwa kwebhange. Isiza abasebenzisi ukuthi babone ukuthi iyiphi ingxenye yeketango edinga ukunakwa kuqala.
I-GrantCare ingasiza kanjani
I-GrantCare ingakusiza ukuthi uqhathanise ukubambezeleka kwenkokhelo namagama okucubungula inkokhelo, izibuyekezo zemininingwane yasebhange, neziqondiso zokukhokha ezingekho ukuze ungaqageli ngokungaboni.
Usizo oluhlobene
I-FAQ: Ingabe ukubambezeleka kwe-Capitec kuhlale kusho ukuthi ibhange lidale inkinga?
Cha. Ukubambezeleka kungase kuqale ngaphambi kwesikhathi ngokucubungula inkokhelo, indlela yokukhokha, noma isikhathi kunokuba kuqale ebhange lodwa.
I-FAQ: Yini okufanele ngiyihlole ngaphambi kokuthi ngithinte noma ubani?
Hlola idethi yokukhokha, isigaba sakho sesibonelelo, nokuthi ingabe icala lisacutshungulwa noma lishoda kunokuba ligcine.
I-FAQ: Ingabe kufanele ngishintshe imininingwane yasebhange ngokushesha?
Hhayi uze uqonde ukuthi ukubambezeleka kuyinkinga yemininingwane yasebhange ngempela.