GrantCare
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Kuzoqinisekisa kuphi izinkinga zokukhokha ngokusemthethweni

Iziteshi ezisemthethweni kuphela okufanele uzisebenzise ukubika udaba lokukhokha lwe-SASSA olubucayi.

Hlola izincazelo zesimoHlola izinsuku zokukhokha

Impendulo esheshayo

Impendulo esheshayo

Uma unenkinga yokukhokha yangempela, kufanele uthinte i-SASSA ngokuqondile ngenombolo yabo yamahhala (0800 60 10 11), i-imeyili (GrantEnquiries@sassa.gov.za), noma uvakashele igatsha lasendaweni.

Kusho ukuthini lokhu

Amabhulogi, amaqembu e-Facebook, namawebhusayithi ezindaba awakwazi ukulungisa inkinga yakho ye-SASSA. Bangakunikeza iseluleko, kodwa i-SASSA kuphela enamandla okuvula i-akhawunti yakho noma ukukhipha kabusha inkokhelo.

Kungani lokhu kubalulekile

Abantu bachitha amasonto bekhononda ezinkundleni zokuxhumana, benethemba lokuthi kukhona ozokulungisa. Okuwukuphela kwendlela yokuthola imali yakho iwukuba ungene ngemvume ngokusemthethweni ngemigudu efanele kahulumeni.

Ongakwenza ngokulandelayo

  1. Sebenzisa i-GrantCare ukuze uthole ukuthi iyini inkinga (isb., imininingwane yasebhange ehlulekile uma iqhathaniswa nokubambezeleka okuvamile).
  2. Qoqa i-ID yakho, ifoni yakho, kanye nesithombe-skrini sesimo sakho sephothali.
  3. Shayela ucingo lwamahhala olusemthethweni: 0800 60 10 11.
  4. Uma ucingo luhluleka, thumela i-imeyili ku- GrantEnquiries@sassa.gov.za kanye nenombolo yakho kamazisi emugqeni wesihloko.
  5. Uma kokubili kwehluleka, thatha umazisi wakho kanye nesitatimende sasebhange uye ehhovisi eliseduze nawe le-SASSA.

Umthombo kuphela ongalungisa inkinga

Silapha ukuze sibe umeluleki wakho omethembayo, ukuze sikuchazele imigomo edidayo, futhi sikugcinele uhambo oluya ebhange. Kodwa uma uhlelo luphuka ngempela, kufanele uye emthonjeni.

Izinto ezibalulekile okufanele uzikhumbule

I-GrantCare iyinkundla yezemfundo ezimele. Asiyona i-SASSA, futhi asikwazi ukufinyelela ifayela lakho noma ukuxazulula amaphutha okukhokha esikhundleni sakho.

I-GrantCare ingasiza kanjani

Sikusiza ukuthi ulungiselele ulwazi oluqondile oludingayo ngaphambi kokuthi ushayele i-SASSA, ukuze inkinga yakho ixazululwe ngokushesha okukhulu.

Usizo oluhlobene

Amakhasi alandelayo awusizo:

I-FAQ: Kunini lapho i-GrantCare inganele iyodwa?

Uma udinga ngempela othile ukuze acindezele inkinobho futhi alungise i-akhawunti yakho. Lokho kudinga i-SASSA.

I-FAQ: Kungani usebenzise i-GrantCare kuqala?

Ngoba sikusiza ukuthi uthole ukuthi yini okufanele uyisho kumenzeli we-SASSA, ukuze bakuqonde ngokushesha.

I-FAQ: Yini okufanele ngihambe nayo uma ngiyolandelela ngokusemthethweni?

I-ID yakho, ifoni yakho, noma yiziphi izithombe-skrini, nesitatimende sasebhange esigxivizwe.

Imibuzo ejwayelekile

Ingabe i-GrantCare iyiwebhusayithi esemthethweni kahulumeni?

Cha. I-GrantCare izimele futhi ikuxhumanisa nezinhlelo ezisemthethweni uma udinga isenzo esisemthethweni.

Ngingakwazi ukufaka isicelo sesibonelelo ku-GrantCare?

Cha. Izicelo nokuhlolwa kwesimo okusemthethweni kufanele kuqedelwe ngezinhlelo zikahulumeni ezifanele.

Ingabe izinsuku zokukhokha zisemthethweni?

Izinsuku ezilindelekile zimakwe ngokucacile. Njalo qinisekisa izinsuku zokugcina ezishicilelwe ngeziteshi ezisemthethweni ze-SASSA.

Ingabe isihloli sokufaneleka siqinisekisa ukuvunywa?

Cha. Sinikeza isiqondiso esijwayelekile kuphela futhi asikwazi ukuthembisa ukuvunywa.