Umhlahlandlela

Ungabheka kanjani ukuthi inkokhelo engekho iwukubambezeleka nje

Ungabona kanjani ukuthi inkokhelo yakho elahlekile iwukubambezeleka okuvamile kokubhanga kwamahora angu-48, noma inkinga enkulu edinga isinyathelo.

Impendulo esheshayo

Impendulo esheshayo

Inkokhelo engekho ngokuvamile iwukubambezeleka kwasebhange uma sekungaphansi kwamahora angu-48 kusukela ngedethi yokukhokha esemthethweni. Uma sekudlule izinsuku ezi-3, kungase kube inkinga yangempela.

Kusho ukuthini lokhu

Sivamise ukusebenzisa igama elithi 'missing' uma siqonde 'delayed' ngempela. Izinkokhelo zangempela ezingekho (lapho kulahleka khona imali) ziyivelakancane kakhulu. Isikhathi esiningi, amakhompyutha ebhange asuke esebenza kancane.

Kungani lokhu kubalulekile

Uma uphatha ukubambezeleka okuvamile njengenkokhelo engekho, uzomosha amahora ushayela izintambo zosekelo ngaphandle kwesizathu. Ukwazi umehluko kongela isikhathi, i-airtime, kanye nengcindezi.

Ongakwenza ngokulandelayo

  1. Hlola usuku lokukhokha olusemthethweni lwesibonelelo sakho esithile.
  2. Bala kahle ukuthi zingaki izinsuku zebhizinisi ezidlulile kusukela ngalolo suku.
  3. Uma kungaphansi kwamahora angu-48, kuwukubambezeleka okuvamile. Ungenzi lutho.
  4. Uma isimo sokukhokha sithi 'Returned' noma 'Failed', kuyindaba okufanele uyilungise.
  5. Uma sekudlule izinsuku ezi-3 futhi isimo sisathi 'Approved' noma 'Released', xhumana nebhange lakho.

Ukubambezeleka akushoda

Inkokhelo ebambezelekile isendleleni. Inkokhelo engekho kusho ukuthi isistimu yehlulekile. Nikeza uhlelo lwamabhange amahora angu-48 ukwenza umsebenzi walo ngaphambi kokuthi imali isihambile.

Izinto ezibalulekile okufanele uzikhumbule

I-GrantCare ikusiza ukuthi uhlole ukubambezeleka, kodwa asikwazi ukulandelela indawo ngqo yemali yakho ngaphakathi kwenethiwekhi yamabhange.

I-GrantCare ingasiza kanjani

Sikusiza ukuthi wehlise umoya ngokukubonisa izikhathi ezijwayelekile zokudluliswa kwemali ebhange nge-elekthronikhi ukuze wazi kahle ukuthi ungaqala nini ukukhathazeka.

Usizo oluhlobene

I-FAQ: Kufanele ngilinde isikhathi esingakanani ngaphambi kokuyibiza ngenkokhelo engekho?

Linda okungenani amahora webhizinisi angama-48 kuye kwangama-72 ngemuva kwedethi yokukhokha esemthethweni.

I-FAQ: Iyiphi inkomba enkulu yokuthi ukubambezeleka kuphela?

Idethi isanda kudlula, kodwa awukho umlayezo we-'Return' noma 'Failed' kuphothali yakho okwamanje.

I-FAQ: Kufanele ngicabange nini ukuthi kunenkinga yangempela?

Uma isimo sishintshela kumlayezo wephutha ocacile, noma uma sihlala isikhathi eside singekho ngemva kwewindi lezinsuku ezi-3.

Imibuzo ejwayelekile

Ingabe i-GrantCare iyiwebhusayithi esemthethweni kahulumeni?

Cha. I-GrantCare izimele futhi ikuxhumanisa nezinhlelo ezisemthethweni uma udinga isenzo esisemthethweni.

Ngingakwazi ukufaka isicelo sesibonelelo ku-GrantCare?

Cha. Izicelo nokuhlolwa kwesimo okusemthethweni kufanele kuqedelwe ngezinhlelo zikahulumeni ezifanele.

Ingabe izinsuku zokukhokha zisemthethweni?

Izinsuku ezilindelekile zimakwe ngokucacile. Njalo qinisekisa izinsuku zokugcina ezishicilelwe ngeziteshi ezisemthethweni ze-SASSA.

Ingabe isihloli sokufaneleka siqinisekisa ukuvunywa?

Cha. Sinikeza isiqondiso esijwayelekile kuphela futhi asikwazi ukuthembisa ukuvunywa.