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Ungahlola kanjani ukuthi inkokhelo ibuyiselwe emuva

Uzibona kanjani izimpawu eziyisixwayiso zokuthi inkokhelo yakho ibuyisiwe noma yehlulekile ukusulwa, nokuthi yini okufanele uyenze ngokulandelayo.

Hlola izincazelo zesimoHlola izinsuku zokukhokha

Impendulo esheshayo

Impendulo esheshayo

Uma inkokhelo yakho ibuyiselwe emuva, isimo sakho ngokuvamile sizokhuluma nge-'Return', 'Reversal', noma 'Failed Bank Details'. Lokhu kusho ukuthi i-SASSA izamile ukukukhokhela, kodwa ibhange lakho linqabile.

Kusho ukuthini lokhu

Inkokhelo ebuyisiwe ayikona ukubambezeleka kwe-SASSA—ukwehluleka kwebhange. Ngokuvamile kwenzeka uma i-akhawunti yakho yasebhange ivaliwe, imisiwe, noma uma igama eliku-akhawunti lingahambisani ne-ID yakho ye-SASSA ncamashi.

Kungani lokhu kubalulekile

Uma ucabanga ukuthi inkokhelo ebuyisiwe yi-'late' nje, uzolinda unomphela. Inkokhelo ebuyisiwe ayisoze yazilungisa yona. Kufanele uvuselele imininingwane yakho yasebhange ukuze uthole imali yakho.

Ongakwenza ngokulandelayo

  1. Funda ngokucophelela isimo sakho sokukhokha ukuze uthole amagama afana ne-'Returned' noma 'Failed'.
  2. Shayela ibhange lakho ngokushesha ukuze uhlole ukuthi i-akhawunti yakho iyasebenza yini.
  3. Qinisekisa ukuthi igama le-akhawunti yakho yasebhange lifana kahle nedokhumenti yakho kamazisi.
  4. Uma i-akhawunti ivaliwe, vula entsha egameni lakho.
  5. Ngena kuphothali esemthethweni ye-SASSA futhi ubuyekeze ngokuphephile imininingwane yakho yasebhange.

Ukubuyisela akufani nokubambezeleka

Inkokhelo ebambezelekile idinga isineke. Inkokhelo ebuyisiwe idinga isenzo. Uma imali ibuyile, i-SASSA ngeke iphinde izame kuze kube yilapho uhlinzeka ngemininingwane yasebhange emisha, esebenzayo.

Izinto ezibalulekile okufanele uzikhumbule

I-GrantCare ayikwazi ukubona ukuthi kungani ibhange lakho elithile linqabe inkokhelo. Kufanele uxhumane nebhange lakho ngokuqondile ukuze uqonde ibhulokhi.

I-GrantCare ingasiza kanjani

Siyakuqondisa ukuthi ungayibuyekeza kanjani ngokuphephile imininingwane yakho yasebhange ye-SASSA ngemva kokubhampa kwenkokhelo, ukuze ukwazi ukubuyisela imali yakho.

Usizo oluhlobene

Amakhasi alandelayo awusizo:

I-FAQ: Ingabe ukuthunyelwa emuva kusho okufanayo nokubambezeleka?

Cha. Ukubuyiselwa kusho ukuthi inkokhelo yehlulekile ebhange futhi kudinga ukuthi ulungise imininingwane yakho.

I-FAQ: Hlobo luni lwamagama okufanele ngilubuke?

Buka amagama afana ne-'Returned', 'Failed', 'Reversed', noma 'Banking Details Issue'.

I-FAQ: Kungani ugcine amagama?

Ngakho wazi kahle ukuthi yini okufanele uyitshele ihhovisi le-SASSA noma ibhange lakho lapho ucela usizo.

Imibuzo ejwayelekile

Ingabe i-GrantCare iyiwebhusayithi esemthethweni kahulumeni?

Cha. I-GrantCare izimele futhi ikuxhumanisa nezinhlelo ezisemthethweni uma udinga isenzo esisemthethweni.

Ngingakwazi ukufaka isicelo sesibonelelo ku-GrantCare?

Cha. Izicelo nokuhlolwa kwesimo okusemthethweni kufanele kuqedelwe ngezinhlelo zikahulumeni ezifanele.

Ingabe izinsuku zokukhokha zisemthethweni?

Izinsuku ezilindelekile zimakwe ngokucacile. Njalo qinisekisa izinsuku zokugcina ezishicilelwe ngeziteshi ezisemthethweni ze-SASSA.

Ingabe isihloli sokufaneleka siqinisekisa ukuvunywa?

Cha. Sinikeza isiqondiso esijwayelekile kuphela futhi asikwazi ukuthembisa ukuvunywa.