Umhlahlandlela

Okufanele ukwenze uma inkokhelo ilokhu ihluleka

Okufanele ukwenze uma inkokhelo yakho ye-SASSA yehluleka izikhathi eziningi, nokuthi ungawunqamula kanjani umjikelezo wokudluliswa kwemali okubhampisiwe.

Impendulo esheshayo

Impendulo esheshayo

Uma inkokhelo iqhubeka nokwehluleka, imininingwane yakho yasebhange kungenzeka ibangele ukuvinjwa unomphela. Kufanele uvakashele ibhange lakho ukuze uthole isitatimende sasebhange esigxivizwe, bese usilayisha kuphothali ye-SASSA.

Kusho ukuthini lokhu

Ukwehluleka okuphindaphindiwe kusho ukuthi uhlelo aluyona nje i-'glitching'. Kusho ukuthi ngaso sonke isikhathi i-SASSA izama ukuthumela imali, isistimu yebhange lakho iyayenqaba ngokuzenzakalelayo ngenxa yephutha elinzima ku-akhawunti yakho.

Kungani lokhu kubalulekile

Uma uqhubeka ulindile, inkokhelo izolokhu ihluleka njalo ngenyanga. Kufanele wephule umjikelezo ngokufakazela ku-SASSA ukuthi une-akhawunti yasebhange entsha, esebenzayo, eqinisekisiwe.

Ongakwenza ngokulandelayo

  1. Yeka ukulinda ukuthi imali ivele ngokuzumayo.
  2. Yiya egatsheni lebhange eliseduze nawe futhi ubuze ukuthi kungani ukudluliselwa kwezimali kubhampa.
  3. Lungisa udaba nebhange lakho, noma uvule i-akhawunti entsha ngokuphelele eyisisekelo.
  4. Cela ibhange incwadi enesitembu eqinisekisa imininingwane ye-akhawunti yakho entsha.
  5. Ngena kuphothali esemthethweni ye-SASSA futhi ubuyekeze imininingwane yakho yasebhange usebenzisa ulwazi olusha.

Ukwehluleka okuphindaphindiwe yipayipi elivinjiwe

Cabanga nge-akhawunti yakho yasebhange njengepayipi. Uma ivinjiwe, i-SASSA ingaqhubeka nokuthela imali kuyo, kodwa izoqhubeka nokuchafaza emuva. Kufanele ulungise ipayipi.

Izinto ezibalulekile okufanele uzikhumbule

I-GrantCare ayikwazi ukulungisa i-akhawunti yakho yasebhange. Kufanele usebenzelane ngokuqondile nebhange lakho ukuze uxazulule inkinga ye-akhawunti ngaphambi kokuthi i-SASSA ikukhokhele ngempumelelo.

I-GrantCare ingasiza kanjani

Sichaza ukuthi ungamisa kanjani umjikelezo wezinkokhelo ezibhampa ngokubuyekeza imininingwane yakho yasebhange ngokuphephile nangokusemthethweni.

Usizo oluhlobene

I-FAQ: Ingabe ukwehluleka okuphindaphindiwe kuzilungisa?

Cha. Uma inkokhelo igxuma izikhathi eziningi, kufanele ubuyekeze imininingwane yakho yasebhange ukuze uyilungise.

I-FAQ: Isiphi isizathu esivame kakhulu sokwehluleka okuphindaphindiwe?

I-akhawunti yasebhange evaliwe, noma igama eliku-akhawunti elingafani ne-ID yakho ye-SASSA.

I-FAQ: Isinyathelo sami esilandelayo kufanele sibe yini?

Vakashela ibhange lakho ukuze ulungise i-akhawunti, bese ubuyekeza imininingwane yakho kuphothali esemthethweni ye-SASSA.

Imibuzo ejwayelekile

Ingabe i-GrantCare iyiwebhusayithi esemthethweni kahulumeni?

Cha. I-GrantCare izimele futhi ikuxhumanisa nezinhlelo ezisemthethweni uma udinga isenzo esisemthethweni.

Ngingakwazi ukufaka isicelo sesibonelelo ku-GrantCare?

Cha. Izicelo nokuhlolwa kwesimo okusemthethweni kufanele kuqedelwe ngezinhlelo zikahulumeni ezifanele.

Ingabe izinsuku zokukhokha zisemthethweni?

Izinsuku ezilindelekile zimakwe ngokucacile. Njalo qinisekisa izinsuku zokugcina ezishicilelwe ngeziteshi ezisemthethweni ze-SASSA.

Ingabe isihloli sokufaneleka siqinisekisa ukuvunywa?

Cha. Sinikeza isiqondiso esijwayelekile kuphela futhi asikwazi ukuthembisa ukuvunywa.