Umhlahlandlela

Uzilungisa kanjani izinkinga ezijwayelekile zokukhishwa kwenkokhelo

Umhlahlandlela wokuxazulula izinkinga wezizathu ezivame kakhulu ukugunyazwa kwenkokhelo yakho kodwa ungabonisi ebhange lakho.

Impendulo esheshayo

Impendulo esheshayo

Uma inkokhelo yakho ibambekile, cishe njalo ibangelwa enye yezinto ezintathu: i-akhawunti yasebhange evaliwe, ukungafani kwegama phakathi kwe-ID yakho nebhange, noma ukubambezeleka kokucubungula ngempelasonto.

Kusho ukuthini lokhu

Uma inkokhelo ihluleka ukukhululwa, abantu bacabanga ukuthi lonke uhlelo luphukile. Eqinisweni, u-90% wezinkinga zokukhishwa zidalwa amaphutha amancane omphathi kuphrofayela yasebhange yomzuzi.

Kungani lokhu kubalulekile

Uma uzazi izizathu ezijwayelekile zokubambezeleka, ungazihlola ohlwini esikhundleni sokwethuka. Ukuthola iphutha eliqondile ukuphela kwendlela yokwenza imali yakho ihambe futhi.

Ongakwenza ngokulandelayo

  1. Hlola ikhalenda: Ingabe impelasonto noma iholidi? Uma kunjalo, linda kuze kube uMsombuluko.
  2. Hlola ibhange lakho: Ingabe i-akhawunti yakho iyasebenza, noma ivalwe ngenxa yebhalansi enguziro?
  3. Hlola igama lakho: Ingabe igama eliku-akhawunti yakho yasebhange lihambisana kahle ne-ID yakho ye-SASSA?
  4. Hlola umkhawulo wakho: Ingabe i-akhawunti yakho yasebhange inomkhawulo wokuthi ingabamba malini?
  5. Lungisa iphutha elithile ngebhange lakho noma ingosi ye-SASSA.

Thola isivimbamgwaqo esiqondile

Ungaqageli. Ungacabangi ukuthi SASSA 'forgot' wena. Kunesizathu esithile sobuchwepheshe sokuthi imali iyeke ukuhamba. Yithole, uyilungise, futhi imali izogeleza.

Izinto ezibalulekile okufanele uzikhumbule

I-GrantCare ikusiza ukuthi uhlonze imbangela okungenzeka kakhulu yokubambezeleka kwakho, kodwa kufanele wenze izilungiso zangempela kuphothali kahulumeni esemthethweni.

I-GrantCare ingasiza kanjani

Sihlinzeka ngohlu lokuhlola olulula lwamaphutha avamile ebhange nawomazisi ukuze uthole ngokushesha ukuthi kungani inkokhelo yakho ibambekile.

Usizo oluhlobene

I-FAQ: Iyiphi into yokuqala okumele uyibone?

Hlola ukuthi ingabe inkinga iyiphutha lasebhange, ukubambezeleka kwempelasonto, noma ukungqubuzana kwe-ID.

I-FAQ: Kungani ukulungisa okukodwa kungasebenzi kuzo zonke izinkinga zokukhokha?

Ngoba i-akhawunti yasebhange efriziwe idinga ukulungiswa okuhlukile kunokulibaziseka kokucubungula ngempelasonto.

I-FAQ: Yini okufanele ngiyigcine ngenkathi ngixazulula inkinga?

Gcina izithombe-skrini zengosi yakho ye-SASSA kanye nesitatimende sakho sasebhange ukuze ukwazi ukufakazela ukuthi imali ayifikanga.

Imibuzo ejwayelekile

Ingabe i-GrantCare iyiwebhusayithi esemthethweni kahulumeni?

Cha. I-GrantCare izimele futhi ikuxhumanisa nezinhlelo ezisemthethweni uma udinga isenzo esisemthethweni.

Ngingakwazi ukufaka isicelo sesibonelelo ku-GrantCare?

Cha. Izicelo nokuhlolwa kwesimo okusemthethweni kufanele kuqedelwe ngezinhlelo zikahulumeni ezifanele.

Ingabe izinsuku zokukhokha zisemthethweni?

Izinsuku ezilindelekile zimakwe ngokucacile. Njalo qinisekisa izinsuku zokugcina ezishicilelwe ngeziteshi ezisemthethweni ze-SASSA.

Ingabe isihloli sokufaneleka siqinisekisa ukuvunywa?

Cha. Sinikeza isiqondiso esijwayelekile kuphela futhi asikwazi ukuthembisa ukuvunywa.