Ungawagcina kanjani amarekhodi ezinkinga zokukhokha

Uma ushayela i-SASSA, uthi 'My money hasn't woza isikhathi eside' isn't kuyasiza. Ukuthi 'My status changed from Scheduled to Pending on the 14th of May' uthola imiphumela.

Amarekhodi amahle afakazela ukuthi awuqageli. Uma inkokhelo yakho yehla, ukuba nesithombe-skrini somlayezo wephutha wangempela kukusindisa kusukela ekuqaleni uphenyo.

1. Thatha isithombe-skrini njalo uma isimo sakho se-SASSA sishintsha.
2. Qinisekisa ukuthi isithombe-skrini sikhombisa ngokusobala usuku kanye nenombolo yakho kamazisi.
3. Bhala phansi noma yimiphi i-SMS noma izibuyekezo ze-imeyili ozithola zivela kwa-SASSA noma ibhange lakho.
4. Gcina zonke izitatimende zakho zasebhange kusukela ezinyangeni ongazange ukhokhelwe ngazo.
5. Nikeza lo mugqa wesikhathi oqondile kusikhulu se-SASSA uma udinga ukwenyuka.

Unganciki enkumbulweni yakho. Ezinhlelweni ezinkulu zikahulumeni, imigqa yesikhathi ebhaliwe ixazulula izinkinga ngokushesha kunezikhalazo ezingacacile.

I-GrantCare iluleka ngokugcina amarekhodi, kodwa asilokothi sikucele ukuthi usithumelele izithombe-skrini zakho eziyimfihlo. Yabelana ngazo kuphela nabasebenzi abasemthethweni be-SASSA.

Sikufundisa indlela yokuqoqa ubufakazi obufanele ukuze kuthi lapho ekugcineni ukhuluma nesikhulu, sikwazi ukulungisa inkinga yakho ngokushesha.

Amakhasi alandelayo awusizo:

• What To Do If Payment Keeps Failing
• How To Check If A Missing Payment Is Just A Delay
• How To Fix Common Payment Release Problems
• Where To Confirm Payment Problems Officially
• How Grant Reminders Can Help

Qopha amagama aqondile kanye nosuku owakubona ngalo kuqala.

Banikeza ubufakazi obuqondile balokho okwashiwo yingosi ngaphambi kokuthi isimo sinyamalale noma sishintshwe.

Yebo. Ukushintsha imininingwane yakho yasebhange kuyimbangela yokuqala yokubambezeleka kwezinkokhelo.