GrantCare
Imenyu
Thola izibuyekezo ku-WhatsApp
Ulimi
NgenaDala i-akhawunti

Umhlahlandlela

Ukuthi inkokhelo engakatholakali isho ukuthini

I-Don't panic if you see 'Payment ayikakatholakali'. Siyachaza ukuthi kungani lona kuwumlayezo ojwayelekile wokulinda hhayi ukunqatshelwa.

Hlola izincazelo zesimoHlola izinsuku zokukhokha

Impendulo esheshayo

Impendulo esheshayo

I-'Payment not yet available' imane isho ukuthi imali yakho ayikakalungeli ukuqoqwa namuhla. Akusho ukuthi isibonelelo sakho sinqatshiwe noma sikhanseliwe.

Kusho ukuthini lokhu

I-SASSA ikhokha izibonelelo ezahlukene ngezinsuku ezahlukene. Uma uhlola isimo sakho ngaphambi kosuku lwakho oluqondile lokukhokha, isistimu izokutshela ukuthi izimali azikakatholakali. Kumane kuwumlayezo wesikhathi.

Kungani lokhu kubalulekile

Abantu babona lo mlayezo bese becabanga ukuthi bavinjiwe. Lokhu kubangela ukuthi baphuthume emahhovisi e-SASSA kungenasidingo, bamoshe imali yokugibela amatekisi nokuma kolayini abade ngaphandle kwesizathu.

Ongakwenza ngokulandelayo

  1. Ungathuki—lona umlayezo ojwayelekile wokuhlela.
  2. Hlola usuku oluqondile owabona ngalo umlayezo.
  3. Bheka ikhalenda lokukhokha le-SASSA lenyanga yamanje.
  4. Linda kuze kufike usuku lokukhokha lwesigaba sakho sezibonelelo ezithile.
  5. Hlola isimo sakho futhi ngosuku olufanele.

Lo mlayezo usho ukuthi 'Wait', hhayi 'No'

I-'Not yet available' yindlela yesistimu yokukutshela ukuthi usheshe. Imali iphephile, ivaliwe nje kuze kufike usuku olulungile lokukhishwa.

Izinto ezibalulekile okufanele uzikhumbule

I-GrantCare ingakuchaza la magama ukuze uthulise izinzwa zakho, kodwa asikwazi ukuvula izimali zakho. Umugqa wesikhathi osemthethweni we-SASSA kuphela oshoyo ukuthi imali ikhishwa nini.

I-GrantCare ingasiza kanjani

Sinikeza amakhalenda okukhokha acacile, afundeka kalula ukuze wazi kahle ukuthi i-'not yet available' izophenduka nini i-'released'.

Usizo oluhlobene

Amakhasi alandelayo awusizo:

I-FAQ: Ingabe okwamanje ayitholakali kusho ukuthi inkokhelo yehlulekile?

Cha. Kusho ukuthi uhlola ngaphambi kwedethi yokukhishwa.

I-FAQ: Ingabe kufanele ngilinde noma ngithathe isinyathelo ngokushesha?

Linda idethi yakho yokukhokha esemthethweni ukuthi ifike ngaphambi kokuba ukhathazeke.

I-FAQ: Kufanele ngiqhathanise nani leli gama?

Hlola ishejuli yokukhokha ye-SASSA yenyanga yamanje.

Imibuzo ejwayelekile

Ingabe i-GrantCare iyiwebhusayithi esemthethweni kahulumeni?

Cha. I-GrantCare izimele futhi ikuxhumanisa nezinhlelo ezisemthethweni uma udinga isenzo esisemthethweni.

Ngingakwazi ukufaka isicelo sesibonelelo ku-GrantCare?

Cha. Izicelo nokuhlolwa kwesimo okusemthethweni kufanele kuqedelwe ngezinhlelo zikahulumeni ezifanele.

Ingabe izinsuku zokukhokha zisemthethweni?

Izinsuku ezilindelekile zimakwe ngokucacile. Njalo qinisekisa izinsuku zokugcina ezishicilelwe ngeziteshi ezisemthethweni ze-SASSA.

Ingabe isihloli sokufaneleka siqinisekisa ukuvunywa?

Cha. Sinikeza isiqondiso esijwayelekile kuphela futhi asikwazi ukuthembisa ukuvunywa.