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Umhlahlandlela

Okufanele ukwenze uma ungakwazi ukungena ku-portal ye-SASSA

Umhlahlandlela wokutakula wezinkinga zokungena ngemvume zephothali, ugxile ezinyathelweni ezilandelayo eziphephile esikhundleni sokuqagela okuphuthumayo.

Hlola izincazelo zesimoHlola izinsuku zokukhokha

Impendulo esheshayo

Impendulo esheshayo

Uma ungeke ukwazi ukungena kuphothali ye-SASSA, qala uqinisekise ukuthi usekhasini elilungile, bese usebenzisa inkinga yokufinyelela ngokucophelela esikhundleni sokufaka imininingwane ngokuphindaphindiwe emakhasini angaqinisekile.

Kusho ukuthini lokhu

Inkinga yokungena ingavela emzileni, ekhasini, ekuxhumekeni, noma emininingwaneni ozama ukuyisebenzisa. Okubalulekile wukunciphisa inkinga ngokuphepha kunokuzama ukulungisa okungahleliwe okuningi.

Kungani lokhu kubalulekile

Imizamo ephindaphindiwe yehlulekile ekhasini elingalungile noma ngokuqagela okusheshayo kungenza isimo sibe nengcindezi futhi singabi sobala.

Ongakwenza ngokulandelayo

  1. Qinisekisa ukuthi ikhasi liwumzila osemthethweni olungile.
  2. Hlola kabusha imininingwane ozama ukuyisebenzisa.
  3. Zama futhi ngokucophelela esikhundleni sokujaha imizamo ephindaphindiwe.
  4. Gcina inothi ukuthi yisiphi isinyathelo esihlulekayo ngempela.
  5. Sebenzisa ukuxhumana okusemthethweni noma imizila yosekelo uma inkinga yokufinyelela iqhubeka ngokucacile.

Ukuhlola ukungena ngemvume okuzolile kusebenza kangcono kunokuqagela okuphindaphindiwe

Ukuthola kabusha okuphephile kokungena ngemvume isinyathelo nesinyathelo. Uma wazi ukuthi ingabe inkinga yikhasi, umzila, noma imininingwane yokungena ngemvume, umnyakazo olandelayo uba sobala kakhulu.

Izinto ezibalulekile okufanele uzikhumbule

I-GrantCare ayilawuli ukufinyelela kokungena okusemthethweni. Ingakusiza ukuthi uhlale kumzila olungile futhi uqonde ukuthi iyiphi ingxenye yokugeleza kokungena ebonakala iyinkinga yangempela.

I-GrantCare ingasiza kanjani

I-GrantCare ingakusiza ukubhanqa izinkinga zokungena noxhumana naye osemthethweni, ukuphepha kwewebhusayithi, nemihlahlandlela yokuzulazula yengosi ukuze ungaxazululi inkinga ebumnyameni.

Usizo oluhlobene

Amakhasi alandelayo awusizo:

I-FAQ: Kungani kufanele ngiqinisekise ikhasi kuqala?

Ngoba inkinga yokungena ekhasini elingalungile ngeke ixazululwe ngokufaka imininingwane efanayo futhi.

I-FAQ: Ingabe kufanele ngiqhubeke ngizama into efanayo ngokuphindaphindiwe?

Ngokuvamile akukho. Kuyasiza kakhulu ukukhomba ukuthi iyiphi ingxenye yokungena ehlulekayo.

I-FAQ: Kufanele ngiyisebenzise nini imizila yokuxhumana esemthethweni?

Wasebenzise lapho inkinga yokungena ngokusemthethweni iqhubeka ngemva kokuqinisekisa ukuthi usekhasini elilungile.

Imibuzo ejwayelekile

Ingabe i-GrantCare iyiwebhusayithi esemthethweni kahulumeni?

Cha. I-GrantCare izimele futhi ikuxhumanisa nezinhlelo ezisemthethweni uma udinga isenzo esisemthethweni.

Ngingakwazi ukufaka isicelo sesibonelelo ku-GrantCare?

Cha. Izicelo nokuhlolwa kwesimo okusemthethweni kufanele kuqedelwe ngezinhlelo zikahulumeni ezifanele.

Ingabe izinsuku zokukhokha zisemthethweni?

Izinsuku ezilindelekile zimakwe ngokucacile. Njalo qinisekisa izinsuku zokugcina ezishicilelwe ngeziteshi ezisemthethweni ze-SASSA.

Ingabe isihloli sokufaneleka siqinisekisa ukuvunywa?

Cha. Sinikeza isiqondiso esijwayelekile kuphela futhi asikwazi ukuthembisa ukuvunywa.