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Umhlahlandlela

Okufanele ukwenze uma ikhasi lokungena ngemvume lephothali lihlala lihluleka

Umhlahlandlela wokuxazulula izinkinga wamakhasi okungena ngemvume engosi esemthethweni angeke alayishe, avuselele kabi, noma abonakale ebambekile ngaphambi kokuthi uqhubeke.

Hlola izincazelo zesimoHlola izinsuku zokukhokha

Impendulo esheshayo

Impendulo esheshayo

Uma ikhasi lokungena ngemvume lephothali lihlala lihluleka, qala ngokubheka umzila, uxhumano, kanye nekhasi ngokwalo ngaphambi kokuthi ucabange ukuthi inkinga yakho noma imininingwane iyinkinga.

Kusho ukuthini lokhu

Ukuhluleka kwekhasi lokungena kuvamise ukuba yinkinga yokufinyelela ikhasi kuqala, akusona isinqumo sokugcina mayelana nesicelo sakho noma isimo. Lowo mehluko ubalulekile ngoba ushintsha indlela okufanele uphendule ngayo.

Kungani lokhu kubalulekile

Abasebenzisi kwesinye isikhathi bayethuka futhi bagxumele ezixhumanisini ezikopishiwe lapho ikhasi elisemthethweni lehluleka. Lokho kungadala inkinga yokuthembana ngaphezulu kweyobuchwepheshe.

Ongakwenza ngokulandelayo

  1. Hlola ukuthi usendleleni efanele esemthethweni.
  2. Vuselela ikhasi bese uzama futhi isiphequluli.
  3. Hlola ukuthi uxhumano lwakho luzinzile yini.
  4. Gwema ukuvula izixhumanisi ezishintshayo ezingahleliwe.
  5. Buyela emzileni osemthethweni uma inkinga yokufinyelela isixazululiwe.

Phatha lokhu njengenkinga yokufinyelela kuqala

Ikhasi lokungena elihlulekayo ngokuvamile lisho ukuthi ikhasi alilayishi kahle noma umzila awulungile. Lokho kwehlukile emphumeleni wakho wesibonelelo sikahulumeni ngokwawo wokuba inkinga.

Izinto ezibalulekile okufanele uzikhumbule

I-GrantCare ayikwazi ukulungisa ikhasi lokungena elisemthethweni. Ingakusiza ukuthi uhlale emzileni olungile futhi ugweme ukushintsha inkinga yokufinyelela yesikhashana ibe inkinga enkulu yokuphepha.

I-GrantCare ingasiza kanjani

I-GrantCare ingakusiza ukuthi uhlukanise izinkinga zokufinyelela kobuchwepheshe kusimo noma izinkinga zokukhokha ukuze ungaphenduli enkingeni engalungile.

Usizo oluhlobene

Amakhasi alandelayo awusizo:

I-FAQ: Ingabe ikhasi lokungena elihlulekayo lisho ukuthi isicelo sami sehlulekile?

Cha. Ngokuvamile kuwukufinyelela kwekhasi noma inkinga yomzila kuqala.

I-FAQ: Ingabe kufanele ngichofoze isixhumanisi esihlukile senkundla yezokuxhumana ngokushesha?

Cha. Hlala nemizila esemthethweni ethembekile esikhundleni sokushintshwa okungahleliwe.

I-FAQ: Yini okufanele ngiyihlole kuqala?

Hlola umzila osemthethweni, uxhumano, kanye nesiphequluli ngaphambi kokuthatha inkinga enkulu.

Imibuzo ejwayelekile

Ingabe i-GrantCare iyiwebhusayithi esemthethweni kahulumeni?

Cha. I-GrantCare izimele futhi ikuxhumanisa nezinhlelo ezisemthethweni uma udinga isenzo esisemthethweni.

Ngingakwazi ukufaka isicelo sesibonelelo ku-GrantCare?

Cha. Izicelo nokuhlolwa kwesimo okusemthethweni kufanele kuqedelwe ngezinhlelo zikahulumeni ezifanele.

Ingabe izinsuku zokukhokha zisemthethweni?

Izinsuku ezilindelekile zimakwe ngokucacile. Njalo qinisekisa izinsuku zokugcina ezishicilelwe ngeziteshi ezisemthethweni ze-SASSA.

Ingabe isihloli sokufaneleka siqinisekisa ukuvunywa?

Cha. Sinikeza isiqondiso esijwayelekile kuphela futhi asikwazi ukuthembisa ukuvunywa.