Umhlahlandlela

Okufanele ukwenze uma ikhasi lokufaka isicelo kabusha lingavulwa

Umhlahlandlela wokuxazulula izinkinga wamakhasi okusebenza kabusha asemthethweni ahlulekayo ukulayisha noma abonakala engatholakali uma abasebenzisi bewadinga kakhulu.

Impendulo esheshayo

Impendulo esheshayo

Uma ikhasi lokufaka isicelo kabusha lingeke livuleke, qala uliphathe njengomzila noma inkinga yokufinyelela futhi ugweme ukugxumela kwezinye izixhumanisi okungenzeka ukuthi azisemthethweni.

Kusho ukuthini lokhu

Ikhasi lokuphinda lingalayishi livame ukusho inkinga yokufinyelela kuqala, hhayi ukuthi udaba lwakho ngokwalo lunqunywe ngendlela ehlukile.

Kungani lokhu kubalulekile

Abasebenzisi abathuthumelayo kuleli phuzu kungenzeka ukuthi bachofoze izixhumanisi ezikopishiwe noma basebenzise umzila ongalungile, okwengeza inkinga yokwethembana enkingeni yobuchwepheshe.

Ongakwenza ngokulandelayo

  1. Qinisekisa ukuthi umzila owusebenzisayo ungosemthethweni.
  2. Vuselela ikhasi noma uzame futhi isiphequluli.
  3. Hlola ukuxhumana nokulayisha ikhasi futhi.
  4. Gwema izixhumanisi ezishintshayo ezingahleliwe.
  5. Buyela emzileni osemthethweni uma inkinga yokufinyelela isixazululiwe.

Phatha lokhu njengenkinga yokufinyelela ngaphambi kwanoma yini enye

Ukufundwa kokuqala okuphephe kakhulu ukuthi ikhasi alivulwa kahle, hhayi ukuthi icala lakho lonke lishintshe ngokuzumayo.

Izinto ezibalulekile okufanele uzikhumbule

I-GrantCare ayikwazi ukulungisa ikhasi elisemthethweni lokuphinda usebenzise. Isiza abasebenzisi ukugwema ama-workaround angaphephile ngenkathi beqinisekisa umzila olungile.

I-GrantCare ingasiza kanjani

I-GrantCare ingakusiza ukuthi uhlale ugxile ekhasini elisemthethweni elilungile futhi ugweme ukushintsha inkinga yesikhashana yokufinyelela ibe inkinga enkulu yokuthembana.

Usizo oluhlobene

I-FAQ: Ingabe ikhasi lokuphinda lingalayishi lisho ukuthi ukuphinda kufakwe isicelo akusavunyelwe?

Akuvamile. Ivamise ukukhomba ekufinyeleleni noma enkingeni yomzila kuqala.

I-FAQ: Ingabe kufanele ngichofoze noma yisiphi isixhumanisi esingena esikhundleni engisitholayo?

Cha. Hlala nemizila esemthethweni ethembekile esikhundleni sokushintshwa okungahleliwe.

I-FAQ: Yini okufanele ngiyihlole kuqala?

Hlola ukuthi umzila usemthethweni nokuthi ikhasi lilayisha lisuka endaweni efanele.

Imibuzo ejwayelekile

Ingabe i-GrantCare iyiwebhusayithi esemthethweni kahulumeni?

Cha. I-GrantCare izimele futhi ikuxhumanisa nezinhlelo ezisemthethweni uma udinga isenzo esisemthethweni.

Ngingakwazi ukufaka isicelo sesibonelelo ku-GrantCare?

Cha. Izicelo nokuhlolwa kwesimo okusemthethweni kufanele kuqedelwe ngezinhlelo zikahulumeni ezifanele.

Ingabe izinsuku zokukhokha zisemthethweni?

Izinsuku ezilindelekile zimakwe ngokucacile. Njalo qinisekisa izinsuku zokugcina ezishicilelwe ngeziteshi ezisemthethweni ze-SASSA.

Ingabe isihloli sokufaneleka siqinisekisa ukuvunywa?

Cha. Sinikeza isiqondiso esijwayelekile kuphela futhi asikwazi ukuthembisa ukuvunywa.