Umhlahlandlela

Isetshenziswa nini imininingwane yokuxhumana esikhundleni sokuhlola isimo

Umhlahlandlela wesinqumo ongakusiza wazi ukuthi sekuyisikhathi sokuyeka ukuhlola isimo sakho ku-inthanethi futhi uqale ukushayela i-SASSA ukuze uthole ukungenelela okuqondile.

Impendulo esheshayo

Impendulo esheshayo

Uma isimo sakho sibambeke ku-'Pending' izinsuku ezingaphezu kwezingu-90, noma uma imininingwane yakho yasebhange ishintshiwe ngaphandle kwemvume yakho, yeka ukuhlola isimo sakho bese ushayela ngokushesha inombolo yamahhala ethi SASSA (0800 60 10 11).

Kusho ukuthini lokhu

Iphothali yokuhlola isimo ikutshela kuphela ukuthi ikhompuyutha icabangani njengamanje. Ayikwazi ukulungisa amaphutha. Uma kukhona ukubambezeleka okukhulu noma inkinga yokukhwabanisa, ukuvuselela ikhasi ngokuphindaphindiwe ngeke kusize. Udinga umuntu ozongenelela.

Kungani lokhu kubalulekile

Abantu abaningi bamosha izinyanga ngokubheka isimo sabo nsuku zonke, ngethemba lokuthi kuzoshintsha. Ukubona lapho isistimu ezenzakalelayo yehlulekile kukongela isikhathi futhi kwenza inkinga yakho ifinyelele othile ongasiza ngempela.

Ongakwenza ngokulandelayo

  1. Ingabe isimo sakho sesilinde isikhathi esingaphezu kwezinyanga ezi-3? Uma kunjalo, shayela.
  2. Ingabe isimo sakho sithi 'Approved' kodwa awukaholi izinyanga ezi-2? Uma kunjalo, shayela.
  3. Ngabe usola ukuthi kukhona othola imali yakho? Uma kunjalo, shayela ngokushesha.
  4. Uma ushayela ku-0800 60 10 11, yiba nenombolo yakho kamazisi isilungile.
  5. Bhala phansi inombolo yereferensi i-ejenti ekunika yona ngaphambi kokuvala ucingo.

Amakhompiyutha abika, abantu bayaxazulula

Iwebhusayithi iyintatheli ezenzakalelayo. Ayikwazi ukulungisa ifayela eliphukile. Uma ifayela libhajwe, kufanele uxhumane nesikhulu esingumuntu ukuze uliphushele phambili mathupha.

Izinto ezibalulekile okufanele uzikhumbule

I-GrantCare ayikwazi ukuxhumana ne-SASSA esikhundleni sakho. Imithetho yobumfihlo ibeka ukuthi wena, ofake isicelo, kufanele ushayele wena ucingo.

I-GrantCare ingasiza kanjani

Sichaza imigqa yesikhathi evamile yoshintsho lwesimo ukuze wazi kahle ukuthi ukubambezeleka sekungajwayelekile nini ukuze kugunyazwe ucingo.

Usizo oluhlobene

I-FAQ: Ngazi kanjani uma ukuhlolwa kwesimo kungasaneli?

Uma isimo sakho sihlala singashintshile ngaphezu kwesikhathi esijwayelekile sokucubungula, noma uma ubona ukukhwabanisa okusobala njengemininingwane yasebhange eshintshile.

I-FAQ: Yini okufanele ngiyiqoqe ngaphambi kokuthi ngixhumane?

Inombolo yakho kamazisi, inombolo yocingo obhalise ngayo, kanye negama eliqondile lesimo obambelele kuso.

I-FAQ: Ingabe i-GrantCare isengasiza ngemva kokuxhumana kwami?

Yebo. Ngemva kokukhuluma nomenzeli, ungasebenzisa imihlahlandlela yethu ukuze uqonde amagama obuchwepheshe abawasebenzisile noma izinyathelo ezilandelayo abazincomile.

Imibuzo ejwayelekile

Ingabe i-GrantCare iyiwebhusayithi esemthethweni kahulumeni?

Cha. I-GrantCare izimele futhi ikuxhumanisa nezinhlelo ezisemthethweni uma udinga isenzo esisemthethweni.

Ngingakwazi ukufaka isicelo sesibonelelo ku-GrantCare?

Cha. Izicelo nokuhlolwa kwesimo okusemthethweni kufanele kuqedelwe ngezinhlelo zikahulumeni ezifanele.

Ingabe izinsuku zokukhokha zisemthethweni?

Izinsuku ezilindelekile zimakwe ngokucacile. Njalo qinisekisa izinsuku zokugcina ezishicilelwe ngeziteshi ezisemthethweni ze-SASSA.

Ingabe isihloli sokufaneleka siqinisekisa ukuvunywa?

Cha. Sinikeza isiqondiso esijwayelekile kuphela futhi asikwazi ukuthembisa ukuvunywa.